Nurse Case Manager
Monthly nursing support subscription
Service Description
This service is designed for: ✅ Seniors living at home or in a retirement / assisted living facility ✅ Individuals managing chronic or complex health conditions ✅ Clients who want ongoing nursing oversight, not just one-time visits ✅ Families seeking professional guidance, advocacy, and coordination ✅ Clients who value having a dedicated nurse to help navigate the healthcare system This service is especially helpful when care needs are changing, multiple providers are involved, or ongoing support and clarity are needed. What’s Included Each month, you receive consistent, nurse-led support that includes: 1. 2 hours of direct Registered Nurse support 2. Ongoing care coordination and oversight 3. Review and updates to your care plan 4. Communication with healthcare providers or retirement facility staff (with your consent) 5. Advocacy to support your needs, preferences, and safety 6. Guidance for clients and families to support informed decision-making Additional Support When Needed ✅ Additional nursing hours available at a 20% discounted rate ✅ Extra support provided only with your agreement ✅ Flexible services as your needs evolve How the Service Works ✔️ Monthly, ongoing support ✔️ Services provided in person, by phone, or virtually ✔️ Care plan reviewed and adjusted as needs change ✔️ Unused monthly hours do not roll over Cancellation & Billing 14 days’ written notice required for cancellation No refunds for unused or partially used monthly hours Designed for continuity, not one-time use Professional & Ethical Care ✅ Care provided by a Registered Nurse ✅ Aligned with BCCNM standards of practice ✅ Fully compliant with BC privacy legislation ✅ Works alongside your healthcare team (not a replacement for your doctor or emergency services)
Cancellation Policy
Vital Life Nursing Inc. – Refund & Rescheduling Policy No Refunds – All Sales Are Final Vital Life Nursing Inc. (“the Company”) maintains a strict no-refund policy for all prepaid services. By purchasing any service, digital product, online event, or course, you acknowledge and agree to the following: No refunds will be issued under any circumstances for prepaid, missed, cancelled, or completed services. All sales are final, and the Company does not provide money-back guarantees. This policy applies to private consultations, case management services, caregiver coordination, digital materials, online courses, workshops, and events. Rescheduling Policy: To reschedule a booked appointment, clients must contact the Company at least 48 hours prior to the scheduled session time. Rescheduling is subject to provider availability and cannot be guaranteed. Short-notice rescheduling for nursing services may be offered depending on provider availability; however, this is not guaranteed and remains at the discretion of Vital Life Nursing Inc. Completed sessions cannot be rescheduled or refunded. A session is considered completed once the client and provider connect online or in person at the scheduled time. Group sessions, classes, and workshops are non-refundable and non-reschedulable. Additional Terms Clients are encouraged to review the full Terms and Conditions and Service Agreement for more details, including expectations, professional boundaries, and provider responsibilities. By purchasing any service, you confirm that you have read, understood, and agree to these terms.
Contact Details
778-887-0507
care@vlnursing.com
North Vancouver, BC, Canada